Vehicle manufacturers are required to fix the problem by repairing or replacing the recalled part(s). Magnuson Moss Warranty Act: Learn about your rights to have repairs and maintenance services performed by your trusted auto shop – not just the dealership.Ī safety recall is issued when a vehicle manufacturer or the National Highway Traffic Safety Administration (NHTSA) determines that a vehicle or its equipment creates an unreasonable safety risk or fails to meet Federal Motor Vehicle Safety Standards.Guide to Automobile Service Contracts, Extended Warranties, and Other Repair Agreements: Information from the California Department of Insurance on buying and using a vehicle service contract or similar agreement to cover the cost of future vehicle repairs.
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Extended Warranties and Service Contracts: Consumer advice from the Federal Trade Commission on how to determine if an extended warranty or service contract is right for you, and how to report problems.California Vehicle Emissions Warranty Periods: Check warranty requirements by vehicle type.If the manufacturer or dealer can’t repair a serious warranty defect in your vehicle after a “reasonable” number of repair attempts, the manufacturer must either replace the vehicle, or refund its purchase price (whichever you prefer). California Lemon Law: Covers new and used vehicles sold or leased in California that come with the manufacturer’s new vehicle warranty.To learn more about vehicle warranties, see the following resources:
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Refer to your vehicle owner's manual or the vehicle manufacturer for specific warranty coverage. Dealerships may also sell service contracts-sometimes called extended warranties-for both new and used vehicles. These warranties are included in the price of your new vehicle. Most new vehicles come with an express manufacturer’s warranty that gives you certain rights if the vehicle does not perform as promised.
Under California’s Automotive Repair Act, you are entitled to: When taking your vehicle to the shop for repairs or service, it’s important to know your rights.
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Using a mobile repair business? Make sure the business’ name, license number, and telephone number are displayed on the business vehicle or any online advertisement before seeking repairs. Check the license of your trusted auto shop or use our Auto Shop Locator to find a licensed auto shop in your area. Find a Licensed Auto ShopĪll auto shops must hold an automotive repair dealer license issued by BAR to perform vehicle repair and maintenance services in California. The Bureau of Automotive Repair (BAR) recommends the following tips and resources to help consumers care for and protect their vehicles. Proper repairs and regular maintenance services are essential to vehicle safety and dependability. Find a Licensed Auto Shop Know Your Rights Maintenance Resources Vehicle Warranties Safety Recalls Collision Repairs Complaints Auto Repair Basics
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